Frequently Asked Questions

Payment and Insurance

  • Intake psychotherapy sessions are $300 for 80 minutes.

    Regular psychotherapy sessions are $200 for 50 minutes.

    Prorated fees are available based on the time needed.

  • OHIP does not cover our services but many extended health benefits insurance providers do cover our services, partially or in full. Because every policy is different, we strongly encourage you to check your coverage if you intend to use it. My professional designation is Registered Psychotherapist.

    We don’t do direct billing so payment is required at the time of service. If our services are covered under your insurance benefits, you can submit the receipt to your insurance provider for reimbursement.

  • We accept major credit cards and e-transfer. Payment is due at the end of each session and we will issue your receipt following.

  • We kindly request that you notify us at least 24 hours in advance if you need to cancel, allowing us to offer the spot to someone else and adjust our schedule. Cancellations with less than 24 hours' notice will incur the full session fee.

  • We strive to make mental health services more accessible by offering sliding scale rates whenever possible. While we currently don’t have availability for sliding scale options, we encourage you to reach out so we can explore other ways to support you.

Psychotherapy

  • The therapist goes over the agreement forms to make sure that we’re on the same page and in agreement with the work we will be doing. We also usually gather information about you and your needs. It might take a few sessions for your therapist to fully understand your situation and concerns and determine the best course of action.

    The first session is also an opportunity for you to get to know your therapist. You’ll be able to see whether the therapist’s approach and personality are going to work for you.

    Ask questions anytime during your appointment. If you don’t feel comfortable, let your therapist know so we can explore what we can do.

  • The length of treatment varies for each individual, depending on your goals and history. In the first couple of sessions, we will discuss the treatment plan.

  • Elda currently has openings for virtual therapy.

  • That is okay. And just like any relationship, sometimes it happens.

    If we or the type of therapy doesn’t feel like a fit, we always welcome a conversation. This is your care and we will support you in transitioning to another therapist if needed.

  • When you’re ready, Book a Mutual Fit Call at a time that works for you. This is a 15-minute phone call where we get to explore if I can help you achieve your goals.

    You deserve to work with someone you feel comfortable with so feel free to ask questions about our practice, areas of expertise, therapeutic style, and anything you’d like to know so you can gauge if it feels like a good fit.

For Parents & Caregivers

  • Everyone has different needs, availabilities, and resources. What works for others may not work for you. You lead your healing journey and there are no rules that dictate how long or how often you should be going to therapy.

  • Elda currently has openings for virtual therapy.

  • That is okay. And just like any relationship, sometimes it happens.

    If we or the type of therapy doesn’t feel like a fit, we always welcome a conversation. This is your care and we will support you in transitioning to another therapist if needed.

  • When you’re ready, book a Mutual Fit Call at a time that works for you. This is a 15-minute call where we get to explore if we can help you achieve your goals.

    You deserve to work with someone you feel comfortable with so feel free to ask questions about our practice, areas of expertise, therapeutic style, and anything you’d like to know so you can gauge if it feels like a good fit.

Still Have More Questions?

We’re happy to answer them!